Auction Terms & Conditions Auction Terms & Conditions
TERMS All bidders must carefully consider and agree to the following terms and conditions before placing a bid.
Byer Premium Details:
Buyer Premium - 15%
Online auctions are supported thru HiBid\AuctionFlex. Ahrens Auction LLC is not responsible for any system or application issues that might arise. If anyone is having any issues with logging in, or system freezing they should contact AuctionFlex.
Auction Details (End & Pickup):
This online auction will be Live on Tuesday, November 15 and start closing on Wednesday, November 30 at 6:30 pm CST. Pickup will be on Saturday, December 3 from 9 am - 12 pm CST. Pickup location is: 212 West 4th South Street, Mt. Olive, Illinois. Following the auction closure an Invoice will be emailed with a link for selection of times for settlement & pickup.
Winning bids will receive an invoice via E-Mail after the close of the auction. Within that email a link will be provided to signupgenius.com where you can pick a slot to be onsite to pay & pickup your items. Customers who are late (missing their slot) or "just show up" will need to wait till the customers who did sign up are attended to for pick up.
Customers are responsible for bringing their own boxes and bags. We will attempt to pull the items and have them ready for the current customers who have signed up for that time slot prior to arrival. Items will be placed on the table, where customer can pick them up, bag or box it up. For the safety of our customers and employees the buyer will be responsible for the item purchased once placed on the table. The buyer is responsible for transporting the goods to their vehicle and securing help with moving large items for transportation.
Shipping and Handling:
It will be the responsibility of the buyer to reach out to Ahrens Auction LLC to communicate the need for shipping. There is a $10.00 fee for handling of buyer's items that require shipping. This charge is outside the shipping fees and charged to the invoice of the buyer. Payment will be processed to the credit card on file at time or registration with HiBid. Items requiring shipping will be taken, with great care, to the place of business that manages our shipping (not related to us). From there Ahrens Auction LLC is no longer responsible for items damaged or lost in shipping. The buyer will receive an invoice for actual shipping charges. If the buyer wishes to purchase shipping insurance to protect their investment they may do so. Again, once the item is dropped off for shipping Ahrens Auction LLC is no longer responsible for the item.
Payment and holding of lots:
If a buyer's items require holding, we will process payment to the credit card on file and will hold it for the customer for up to 7 days. After 7 days Ahrens Auction LLC has the right to charge $5.00 per day which will be assessed prior to the buyer picking up the item. Items held for 30 days will become property of Ahrens Auction LLC and no refund will be issued. Again, it is the responsibility of the buyer to arrange and secure any help needed for their items.
Declined payment and Handling:
Multiple calls & emails will be sent prior to pickup time. Any buyer who has not shown up prior to the end of pickup time will receive a phone call to the number on file. Customers who do not communicate back prior to the deadline of pickup time will have their cards automatically charged to the credit card on file at time of registration. If the charge is declined and no communication has occurred by cutoff time of pickup your bids will be canceled, and account declined from future auctions with Ahrens Auction LLC.
Decisions to cancel bids based off HiBid scores or Auctioneer notes:
While Ahrens Auction LLC wants everyone to have the chance to bid on our auctions, we will protect our customers and our business. Anyone who registers and has negative feedback from other auctioneers or has a negative score will have their bids canceled. Any buyer who shows any risk can and will have their bids canceled. If you feel that your bid was canceled unfairly please email us at email@example.com and we will respond with reason. It will then be the buyer's responsibility to call HiBid customer service to correct their account.
Property Sold As-IS
All property is sold "AS IS", and ALL SALES ARE FINAL. Ahrens Auction LLC may attempt to describe the merchandise in advertising and on the Internet but makes no representations. In no event shall Ahrens Auction LLC be held responsible for having made or implied any warranty of merchantability or fitness for a particular purpose. Bidder shall be the sole judge of value. It is the Bidder's responsibility to determine condition, age, genuineness, value, or any other determinative factor. Ahrens Auction LLC shall endeavor to describe in detail each item and any pertinent information about it. Ahrens Auction LLC will not be responsible for any errors or omissions in the description of the merchandise. Bidder agrees that everything is sold "as is" and that they may not return any item they purchase. Ahrens Auction LLC is providing Internet bidding as a service to Bidder. Bidder acknowledges and understands that this service may or may not function correctly during the auction. Under no circumstances shall Bidder have any claim against Ahrens Auction LLC or anyone else if the Internet service fails to work correctly before or during the auction. Ahrens Auction LLC will not be responsible for any missed bids from any source. Internet bidders who desire to make certain their bid is acknowledged should verify high bid through online interface.
Soft Close Details:
This auction has an extended bidding or "Soft Close" feature. When a bid is submitted in the final minutes of the auction for a lot, the bidding for that lot will be extended for an additional two minutes. This will continue until there are no longer any bids submitted for that individual lot. (Online-Only Auctions Only)
10. Buyers are responsible for supplying any materials, equipment, or assistance needed to properly move and pack all purchased items.
HiBid time zone
Please note that in bid history the times are Eastern Standard Time. Ex. 7:08pm EST bid happens at 6:08pm CST.
Outbid notification during ending:
Please remember that outbid notifications are delayed and that when the auction is ending you may not receive your notice until after the auction has ended.
Seller User Terms
Bidder User Terms